CMS rules apply
Medicare
For licensed, appointed agents. Transfers carry the required TPMO disclaimer before any discussion of benefits, and calls are recorded.
Licensed agencies and call centers · Insurance only
Buy insurance calls you can check.
Live transfers, inbound calls and real-time leads. Your states, your hours, your caps. Paid from a balance you fund first.
Lines
Products
Verticals
Four insurance lines. Nothing else.
Registered agents only
ACA
For agencies already registered with the Health Insurance Marketplace. No “$0 plan” or cash-card claims in any call source we route.
Under 65
Under-65 health
Health coverage shoppers under 65, screened by state and basic eligibility questions in the phone menu.
Year-round
Final expense
Small whole-life policies for older adults, sold year-round. Screened by age range and state.
Call types
Four ways to buy.
Calls · CTV + digital
Inbound calls
The consumer dialed a number from a connected-TV spot or a digital ad. Billed once the call passes your billable duration.
Calls · Warm only
Live transfers
The screener stays on and introduces the caller to your agent. Transfers that start from a web form come with that form’s TrustedForm certificate and an OTP-verified phone.
Leads · Real-time
Real-time web-form leads
Delivered seconds after the consumer submits, with a TrustedForm certificate, an OTP-verified phone, and exclusive or shared stated in your insertion order.
Leads · Aged
Aged leads
Priced and sold as aged, never as fresh. Your own outreach must scrub against federal, state and litigator Do-Not-Call lists and honor opt-outs.
You set the rules
Routing built around your floor.
A call only helps if a licensed agent can answer it. Tell us what your team can handle. We route to it.
- States: only the states you’re licensed in.
- Hours: your business hours, in your time zone.
- Concurrency: how many calls your agents can take at the same time.
- Caps: daily and weekly limits, enforced in real time.
- Billable duration: how many seconds a call must last before it counts.
- Exclusivity: exclusive or shared on leads, stated before delivery.
- Returns: the reasons and the window for returning a call, agreed in writing.
Billing and prepay
You fund a balance. Calls draw it down.
Every buyer prepays before the first call is routed. You’re never billed beyond what you’ve funded.
Agree the terms
Price per billable call or lead, billable duration, return reasons and return window, written into your insertion order.
Fund your balance
Prepay an amount sized to your expected volume before any call is routed to you.
Calls draw it down
Each billable call or lead is deducted at your agreed price. Routing pauses when the balance runs out, and resumes when you top up.
Returns are credited
Calls you return inside the agreed window, for an agreed reason, are credited back to your balance.
Real-time reporting. A reporting login on Ringba, our call-tracking platform, shows each call, its duration and its status as it happens.
Who this is for
Licensed agents on the phones.
Agencies and call centers with licensed agents in the states they buy, enough agents to answer calls at the same time and, for ACA, an existing Marketplace registration.
You confirm your licensing. We route only to the states you list.
Buyer intake
Tell us what your team can take.
About 5 minutes. Fields marked with an asterisk are required.